The email marketing software program can be very useful for businesses that want to communicate with their customers via email.
However, if you’re using email marketing software that is not up to date with the times or does not offer enough features to suit your needs, it can be difficult to get the most out of the program.
With that in mind, here are 10 email marketing tips for Windows 7 beginners so that you can get the most out of your software program and improve your overall correspondence with your customers.
Get To Know Your Users Better
In order to get the most out of your email marketing campaign, you must first know your audience. This means getting to know your users (i.e., the people that you intend on sending emails to) better; it also means being able to target your emails more effectively.
Knowledge of your users comes from two sources: first, through customer support (if you’re using an advanced email marketing software package that supports chat), and second, through analytics. Most advanced email marketing software packages offer some form of customer support which can be very helpful.
Through customer support, you can get information about a specific user (i.e., their email address, when they signed up for your program, the products that they have purchased, and so on). This way, you can determine the best way to approach each individual user and what would be the most effective way to communicate with them.
Use Multiple Media
While text-based content is still the basic building block of most emails, it’s not what will get your customers to engage with you. After all, the information in your emails may be useful to them, but it’s not going to be engaging.
In order to make your customers engage with you, you must use different media to tell your story. When you use multiple media (i.e., visual content such as logos, photos, and infographics; audio content such as music and podcast appearances; and written content such as articles and blog posts) to tell your story, your customers can take advantage of all the different platforms and engage with you at their convenience.
For example, if your product is travel-related and you’re using an email marketing service, you could send a short blog post about a luxurious travel destination with a stunning view. Or, if you’re using a service that allows you to attach audio files, you could record an engaging podcast about your product.
Create Compelling Copy
One of the most important things to consider when sending emails is the actual content of the email itself. You need to create compelling copy that will make your customers want to read more. This is why the old saying “the words on a page are rarely as good as the ones coming out of a speaker’s mouth” can be so important. If you want to write compelling copy for your emails, consider getting some professional help. There are many copywriting tools that you can use online that will generate compelling content for you.
Avoid Cluttering
One of the greatest things about email is its seemingly infinite capacity to hold and display an enormous amount of information. This is a great thing if you want to keep your customers engaged with regular email updates. However, if you’re using this feature to add value to your customers (e.g., by providing them with helpful information or telling them about promotions and so on), you may run the risk of cluttering your emails with useless (and potentially annoying) information.
Make It Easy To Reply
Another important consideration when sending emails is making it easy for your customers to reply. Your emails should not look like they were written by a robot. You should make it easy for your customers to reply by putting your email address in the header of your emails (i.e., at the top of the email). Additionally, you should provide a way for them to contact you via email (e.g., a phone number or a contact form that allows them to enter their details).
Making it easy for your customers to reply is not only a good idea in theory; it can also be very helpful in practice. If you want to improve your overall customer experience, make it easy for them to reply to your emails. This way, you can ensure that you’re always kept in the loop and can respond quickly to their questions and comments.
Keep Your Customers Engaged
One of the primary goals of your email marketing campaign is to keep your customers engaged. This means that you must do everything within your power to make sure that they are not only receiving useful information but are enjoying the process. To achieve this, you need to think about what would make your customers enjoy the process the most and use that to guide your efforts.
Use Technology To Your Advantage
Email marketing is a constantly evolving field which is why you should use all the technology that you can to make your efforts more efficient. Some of the things that you can do to make sure that your customers enjoy the process and want to keep coming back for more include:
Polls And Surveys
If you’re using an email marketing service, you should consider taking advantage of their polling and survey features. This way, you can create engaging surveys and polls that allow you to monitor and analyze customer behavior.
Additionally, if you’re using an online survey tool, you can make sure that your customers feel that their opinion matters by having a live chat feature where they can discuss the results of the survey with you.
Geolocation
With the growing popularity of virtual reality and augmented reality technology, it is now possible to provide customers with information that is relevant to them based on their GPS coordinates. This feature can be very useful for retail, travel, and food businesses that want to provide their customers with nearby offers and deals.
If you’re using an email marketing service, you can have the platform track your customers’ locations and provide you with information about which deals and offers are relevant to them. This can help you tailor the information that you provide to them according to what would be the most useful to them based on their current location.
Customer Feedback
There are many situations where you can get valuable information about your customers. For example, if you’re using an email marketing service, you can have them track customer feedback (i.e., the good and the bad) about your product or service and use that information to determine what would be the next step in improving your customer experience. You can also have them track your customers’ behavior (i.e., what do they click on the most and how often do they open your emails) and use that information to determine how you should approach future customers.
Automation
One of the biggest advantages of email is its seemingly infinite capacity to hold and send a large amount of information. This is a great feature if you want to have a task performed on a regular basis. Consider using automated email campaigns where you can have emails sent to your customers on a regular basis (e.g., monthly or bi-weekly).
This way, you can have a task performed (e.g., provide them with useful information about your product or service) without having to constantly check the mail for new messages. Additionally, you can use automation to perform tasks such as sending out birthday cards or making sure that customers always get what they want without having to rely on humans to do the task for you.
Monitor Your Efforts
As you’re probably aware, email is not a one-man (or woman) show and it is very difficult to achieve success without monitoring and measuring your efforts. To do this, you should use online marketing software packages that can track all of the activities that you conduct throughout your day-to-day email marketing campaign. Some of the things that you can do with these types of tools include:
Segmentation And Keyword Tracking
If you’re using an email marketing service that provides you with this feature, you can have them track the terms that your customers are using to find your product or service (i.e., what are they searching for) and suggest keywords and phrases that can be used to attract more customers to your site.
Additionally, you can use this feature to track the success of your marketing campaign. For example, you can have them monitor the amount of website traffic coming from specific regions, devices, and browsers so that you can determine which approaches work best for your target audience and what would be the next step in increasing your traffic.